Complete Story
12/03/2023
013. Positively Diverse Leadership (afternoon)
Instructor: Kiki Ramsey, PhD
Level of Complexity: Foundational
2:00 PM - 4:30 PM
Kiki Ramsey has coined this Positively Diverse Leadership™. Creating a true work culture of diversity, happiness, and belonging is not impossible. Unfortunately, many leaders don’t know where to start for fear of getting it wrong. The good news is you can have the organizational culture you want where engagement and retention are high, and employees love to come to work. During this workshop, she will share how all this is possible by learning to build meaningful organizational relationships and communicating around issues of DEI and leadership through your strengths!
Bookstore
Emotional Intelligence for Sales Success
Colleen Stanley
In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more.
Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships. From business development to closing the deal, emotional intelligence will drive your performance - and your success.